Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you", "User" or "Client") and Alfa Homes Associates ("we", "us", "our" or the "Firm"), a property leasing and real estate advisory firm constituted as a sole proprietorship of Kapil Yadav and registered under GSTIN 06BCHPY2315L1ZA. Our office and correspondence address is B/16, Sector 110, New Palam Vihar, Main Bajghera Road, Gurugram, Haryana 122001, India, and our GST-registered principal place of business is House No. 1123-P, Unnamed Road, Desi Food Hub, Sector 39, Gurugram, Haryana 122003, India.

By accessing alfahomesassociates.site, submitting an enquiry, or engaging us for any service, you confirm that you have read, understood and agree to be bound by these Terms and by our Privacy Policy. If you do not agree, please do not use the Website or our services.

2. Definitions

• "Website" means alfahomesassociates.site and all its pages and sub-domains.
• "Services" means property leasing advisory, rental and residential brokerage, commercial and corporate leasing, industrial and warehousing leasing, property management, and legal documentation assistance offered by the Firm.
• "Property" means any residential, commercial, retail, industrial or other immovable property presented, listed or referred by the Firm.
• "Owner" or "Landlord" means the person or entity holding title or lawful rights to a Property.
• "Tenant" means the person or entity seeking to take a Property on lease, rent or licence.

3. Our Role & Services

Alfa Homes Associates acts as an intermediary and advisory service provider. Our role is to introduce parties, present suitable options, facilitate negotiation, and assist with documentation. Specifically:

• We do not own, construct, develop or hold title to the Properties we present, unless expressly stated in writing.
• We are not a party to the lease deed, rent agreement, leave-and-licence agreement or sale deed executed between the Owner and the Tenant.
• We do not act as an escrow agent and do not hold security deposits, rent or sale consideration on behalf of either party unless expressly agreed in writing.
• Any advice we provide on rent levels, lock-in periods, market trends or documentation is a professional opinion and does not constitute legal, tax, investment or financial advice.

For legal, tax or financial matters, you should consult a qualified advocate, chartered accountant or licensed financial adviser.

4. Eligibility

You must be at least 18 years of age and competent to contract under the Indian Contract Act, 1872 to use our Services. If you are acting on behalf of a company, firm, trust or other entity, you represent that you are duly authorised to bind that entity to these Terms.

5. Use of the Website

You agree that you will not:

• Use the Website for any unlawful, fraudulent or misleading purpose
• Submit false, incomplete or impersonating information through any form
• Copy, scrape, harvest or republish our listings, photographs, text or contact data without written permission
• Attempt to gain unauthorised access to the Website, its servers or any connected system
• Introduce viruses, malware or any code intended to disrupt or damage the Website
• Use automated systems to send bulk enquiries or overload our infrastructure
• Use our contact details to send unsolicited commercial communications

6. Property Listings & Information

All Property details published on the Website or shared through any channel are indicative only:

• Rent, area, layout, amenities, availability and possession dates are subject to change without notice and to final confirmation by the Owner.
• Photographs, renders and floor plans are for representation and may not reflect the current condition of a Property.
• Carpet area, built-up area and super area figures are approximate and should be independently verified by measurement.
• A Property shown as available may be leased, withdrawn or repriced by the Owner at any time.
• Certain information is provided to us by Owners or third parties; while we take reasonable care, we cannot guarantee its accuracy or completeness.

Nothing on the Website constitutes an offer, invitation or guarantee to lease, sell or allot any Property.

7. Independent Due Diligence

You are responsible for satisfying yourself, at your own cost, about every aspect of a Property before committing to any transaction, including:

• Title, ownership and encumbrance status
• Approvals, occupancy certificate, completion certificate and permitted land use
• Structural condition, fittings, utilities and physical measurements
• Statutory dues, property tax, maintenance charges, electricity and water connections
• The identity, antecedents and financial standing of the counterparty
• The terms of the lease or agreement you are signing

We strongly recommend that you engage an independent advocate to verify title and vet all documents. Any assistance we provide with verification is a facilitation service and does not transfer this responsibility to us.

8. Brokerage & Professional Fees

• Brokerage or professional fees are payable as mutually agreed in writing between you and the Firm before or at the time of the transaction.
• Unless agreed otherwise, brokerage becomes due and payable on execution of the lease, rent agreement or sale agreement, or on receipt of the token/advance amount, whichever is earlier.
• Fees are exclusive of Goods and Services Tax (GST) and any other applicable statutory levies, which shall be payable additionally.
• Brokerage once paid is non-refundable, including where a transaction is subsequently terminated, cancelled or rescinded by either party for reasons not attributable to the Firm.
• Fees for documentation, drafting, stamp duty, registration charges and government levies are separate from brokerage and are borne by the parties as agreed between them.
• You agree not to bypass or circumvent the Firm by transacting directly or through another intermediary with a party or Property introduced by us, for a period of twelve (12) months from the date of introduction. Brokerage remains payable on any such transaction.

All payments must be made to the Firm's designated account against a valid receipt or invoice. The Firm is not responsible for payments made to any person not authorised in writing to receive them.

9. Client Obligations

When you engage our Services, you agree to:

• Provide accurate, current and complete information about yourself and your requirement
• Furnish valid identity, address and, where applicable, entity documents for verification and registration
• Disclose, if you are an Owner, your lawful title or authority to lease the Property, together with any encumbrance, dispute or restriction affecting it
• Honour scheduled site visits or inform us in advance if you are unable to attend
• Deal with the counterparty in good faith and comply with the terms you agree with them
• Comply with all applicable laws, including tenant police verification requirements in Haryana

10. Communication Consent

This consent applies notwithstanding any registration of your number under the DND (Do Not Disturb) registry or similar preference list, to the extent permitted by applicable telecom regulations. Standard message and data rates of your service provider may apply.

You may withdraw this consent at any time by replying STOP to any message, using the unsubscribe option in our emails, or writing to info@alfahomesassociates.site. Essential transactional communications relating to an active engagement may continue. Full details are set out in our Privacy Policy.

11. Intellectual Property

All content on the Website — including the name and logo "Alfa Homes Associates", text, graphics, layout, photographs, listing descriptions, icons and source code — is the property of the Firm or its licensors and is protected under applicable copyright and trademark law. You may view and print pages for your personal, non-commercial use. Any other reproduction, distribution, modification or commercial exploitation without our prior written consent is prohibited.

12. Third-Party Links & Services

The Website may contain links to third-party websites, maps, listing portals or social media platforms, and may embed third-party services. These are provided for convenience only. We do not control, endorse or accept responsibility for the content, accuracy, availability or practices of any third party, and your use of those services is governed by their own terms.

13. Disclaimer of Warranties

The Website and our Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including any warranty of merchantability, fitness for a particular purpose, accuracy, or uninterrupted or error-free operation. We do not warrant that a Property will be available, that a transaction will be concluded, or that any expected rent, yield or timeline will be achieved.

14. Limitation of Liability

To the maximum extent permitted by law, Alfa Homes Associates, its proprietor, employees and agents shall not be liable for:

• Any act, omission, default, misrepresentation or breach by an Owner, Tenant or any other third party
• Any defect in title, encumbrance, dispute, litigation or want of approval affecting a Property
• Loss of rent, security deposit, advance, business, profit, opportunity or goodwill
• Any indirect, incidental, special, punitive or consequential loss, however arising
• Delay, interruption, error or unavailability of the Website or of any communication channel

Where liability cannot be excluded, our aggregate liability arising out of or in connection with any engagement shall not exceed the amount of brokerage or professional fee actually received by us from you in respect of that specific transaction.

15. Indemnity

You agree to indemnify, defend and hold harmless the Firm, its proprietor, employees and agents from and against all claims, demands, losses, damages, penalties, costs and expenses (including reasonable legal fees) arising out of or relating to your breach of these Terms, your violation of any applicable law, the inaccuracy of any information or document furnished by you, or any dispute between you and a counterparty introduced through us.

16. Termination & Suspension

We may, at our sole discretion and without prior notice, decline an enquiry, suspend or discontinue Services, or restrict access to the Website where we reasonably believe that these Terms have been breached, that information furnished is false, that a transaction is unlawful, or where continuing would expose us to legal or reputational risk. Termination does not affect any accrued rights or fees already due.

17. Force Majeure

We shall not be liable for any failure or delay in performing our obligations caused by events beyond our reasonable control, including acts of God, natural disaster, fire, flood, epidemic or pandemic, war, riot, civil unrest, strike, government order, regulatory change, power or telecommunication failure, or internet or hosting outage.

18. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict-of-law principles.

Any dispute, difference or claim arising out of or in connection with these Terms or our Services shall first be attempted to be resolved amicably through good-faith discussion between the parties. If the dispute is not resolved within thirty (30) days of written notice, it shall be referred to arbitration by a sole arbitrator appointed by mutual consent, under the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be Gurugram, Haryana, and the proceedings shall be conducted in English. The arbitral award shall be final and binding.

Subject to the above, the courts at Gurugram, Haryana shall have exclusive jurisdiction.

19. General Provisions

• Severability — if any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.
• Waiver — our failure to enforce any right or provision shall not constitute a waiver of that right or provision.
• Entire agreement — these Terms, together with the Privacy Policy and any separately signed engagement letter or mandate, constitute the entire agreement between you and the Firm. In case of conflict, a signed written engagement shall prevail.
• Assignment — you may not assign your rights or obligations under these Terms without our prior written consent.
• Changes to these Terms — we may revise these Terms at any time by posting an updated version on this page with a revised "Last Updated" date. Your continued use of the Website or our Services after such posting constitutes acceptance.
• Language — these Terms are executed in English, which shall be the governing language for interpretation.

20. Contact Us

For any question about these Terms, please contact us: